Support that starts before the order and never really ends.

Decima is judged on what happens after delivery. Our clinical and biomedical teams plan cases, train staff, commission equipment and stay on call, so the product performs in the room, not just on paper.

Talk to our support team

Clinical application support

Product specialists plan case lists, advise on sizing and scrub in to support technique on the table.

Training & education

Technique workshops, operator training and refreshers for surgeons, nurses and biomedical staff.

Installation & commissioning

Delivery, assembly, networking, calibration and acceptance testing for capital equipment.

Biomedical maintenance

Preventive maintenance contracts, repairs and critical spares held locally for fast turnaround.

Consignment & loan logistics

Implant and instrument sets staged per list, sterilised, tracked and replenished after each case.

24/7 emergency cover

An after-hours line for urgent implants, spares and device support when theatres can't wait.

How an engagement runs

A simple, accountable path.

1
Assess
We review your case mix, equipment and gaps with your clinical and procurement teams.
2
Specify & quote
A tailored proposal with products, support plan, training and pricing.
3
Deliver & commission
Cold-chain delivery, installation, calibration and staff training.
4
Support & sustain
On-call clinical support, maintenance and replenishment for the long term.

Let's build a support plan around your theatre.

Tell us what you run and where it hurts, we'll propose the cover that keeps you operating.

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